General Inquiries:

General information questions about DECUServe can be directed to the DECUS Customer Service line at 800-332-8755 (800-332-8755).

DECUServe applications are also available via E-mail. Send a message to Application@DECUServe.DECUS.Org. You may request a particular format by including any of the following in the mail subject; "ps", "postscript", "ln3" or "ln03". An ascii file will be sent if a format is not specified. Only one application per mail message will be sent.

Technical problems:

If you need ASSISTANCE with a DECUServe problem (for example, your account or your subscription), you can:

• Send VMSmail to - @ASSIST
• Send VMSmail to - PROBLEMS or DECUServe
• Send Internet Mail to - Assist@EISNER.DECUS.Org or Problems@EISNER.DECUS.Org or DECUServe@EISNER.DECUS.Org

Please leave your DECUS membership number, DECUServe username, your name, both day and evening telephone numbers and a description of the problem you are having or the assistance needed.

If you cannot access the system using any of those methods, we have a telephone answering machine. The number is: (978) 952-6957.