Compaq Computer Corporation
334 South Street
Shrewsbury, MA 01545 4113

www.compaq.com  
 
 
 

July 28, 1999 Dear Valued DECUS Member: I am writing today to ensure you are aware that Compaq Services intends to continue to support VAX customers worldwide for at least another ten (10) years, through the year 2010. While the VAX family will be retired, VAX customers can rest assured that we intend to continue to provide a full range of preventive, performance optimization, and remedial services for the VAX/OpenVMS systems they depend on. The same technical support engineers they rely on today will continue to provide service and support to help them protect their VAX/OpenVMS investment and avoid disruption to their production environment. Should you have any questions about our services relative to the retirement of the VAX family, please contact your local Compaq Services Representative or call 1-800-289-9052. We at Compaq Services are very proud of our VAX heritage, and look forward to continuing to meet the service and support needs of our VAX/OpenVMS customers. Sincerely, Fran Delaney Vice President Compaq North America Customer Services